Mall security is at the top of everyone's mind right now following the weekend Kenya mall siege, so Channel 3 wanted to find out, how safe are our malls?
But getting answers was not easy, and the answers we did get were vague at best.
We reached out to several local malls in our area to learn more about their security plans.
From Richmond Town Square Mall and Summit Mall, we received this statement: "We coordinate closely with local law enforcement to maintain a safe and secure environment."
South Park Mall and Great Northern Mall both say they purposely do not commment on mall security, believeing it could compromise current security plans.
The Shoppes at Parma declined an interview and Beachwood Place was not available for comment.
So instead, we took our questions to a security expert to find out how safe our malls are.
"A mall is a unique target. It's a very open and permissive environment that's hard to contain and it's hard to watch everybody," says Christoper Heben, a security consultant with Invictus Group.
Heben says the key to keeping customers safe, and what is certainly a part of any mall security plan, is a multi-layer approach.
That approach includes an overt police presence and undercover officers, as well as cameras you see and cameras you don't see.
"The keys are having a trained police response and effectively training citizens that allows them to survive an active shooter situation," says Heben.