According to service representatives, Time Warner Cable crews are working to restore digital home phone service for customers in Northeast Ohio and other states.
TWC says some customers are experiencing dropped calls or no dial tone, and some may just have a busy signal when they pick up the phone. This all began about 3 p.m. Sunday and TWC could not estimate how many customers in Northeast Ohio have been affected.
TWC says it is affecting customers in Northeast Ohio, Pennsylvania, Wisconsin and Kentucky are being affected.
TWC says it has no idea when service will be restored.