The Investigator: Cleveland police dispatcher fired

11:40 PM, Jan 28, 2009   |    comments
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The city's Public Safety Director Martin Flask said Wednesday that Donna Yousef was dismissed for not following the city's policies and procedures. She had been on paid leave for several months while the city investigated her handling of a 9-1-1 call last July.
Yousef failed to pass on information from a caller, who said he saw his neighbor beat someone with a baseball bat and dump the body in the back of a pickup truck.
Here's part of that July 16 call:
Yousef: "Did you get a license plate number?"
Caller: "It's my neighbor. It's a red truck and my neighbor."
Yousef: "Okay, but they're not there. We can't go somewhere where we don't know where they are. If they come back, give us a call."
A 26-year-old Cleveland man has since told police that he beat an intruder, burned his body and disposed of the ashes on his father's property in eastern Denmark Twp., according to an affidavit filed by a Cleveland detective.

Police then began searching for John Maruschak, 25.
Alex Wulff and brother Aaron, 19, have been charged with kidnapping and felonious assault.
Supervisors and co-workers had expressed concerns about dispatcher Yousef's performance for years prior to this call, according to her personnel file.
An anonymous e-mailer even predicted "someone is going to get hurt" because of Yousef's inability to keep up with the demands of her job.
A disciplinary hearing was held to address Yousef's handling of the 9-1-1 call.
Her personnel file includes at least a half dozen complaints about her job performance, ranging from her inability to handle her workload to improperly giving out sensitive information to a caller.
Yousef had been a dispatcher since December 2004. She earned about $39,000. 



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