Know gym's cancellation policy before you lose big money

7:33 PM, Jan 3, 2013   |    comments
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Millions of people make the New Year's resolution to work out and lose weight. And most of those people will sign up for a gym membership.

But before you do, make sure you read all the fine print in that contract.

Jeff Diotalevi signed up for one year at Anytime Fitness. He says he used the gym frequently, but decided to let his one year contract simply expire.

Months later, Jeff realized he was still being billed $48.09 a month.

"I called them up, and they told me that they would take care of it and they would refund my money and I assumed that was the end of it," he said. 

The problem was, Jeff never wrote a written cancellation notifying Anytime Fitness, which is stipulated in the contract he signed.

In a statement to Channel 3, the owner says: "Anytime Fitness' standard membership agreement is simple and straight-forward. The Cancellation Policy is not hidden in fine print. The member in question did not follow the cancellation policies. In fact, he waited eleven months before asking for the membership to be cancelled..."

"Never mentioned it until I called them here in December of 2012," says Jeff, who claims the receptionist at the gym never told him to put anything in writing.

Jeff says the contract was cancelled in December when he finally wrote a letter to Anytime Fitness but not after he paid over $1,000 for a membership he never used.

If you sign up for a gym membership, here's a few things to keep in mind:

Ask about the cancellation policy when you sign up, so you know if they require 60 days notice or a letter.

Do not throw away your contract. Keep it on file until you end your membership.

Ask to pay in full upfront. If you can swing it financially, then you won't have to attach your credit card or bank account to a billing service.

WKYC-TV

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