Indians announce refund procedures for ALDS tickets

4:10 PM, Oct 3, 2013   |    comments
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CLEVELAND -- The Indians announced Thursday refund procedures for single-game ticket buyers who purchased American League Division Series tickets.

Refunds only will be issued via the original payment method, and will depend on where fans purchased tickets:

  • Internet purchases will be automatically refunded.
  • Phone purchases will be automatically refunded.
  • App purchases will be automatically refunded.
  • Team Shop purchases made with a credit card can be refunded at the Team Shop at which the tickets were purchased. (Note: Fans must have tickets with them for refunds.)
  • Team Shop purchases made with cash only can be refunded at the Progressive Field Ticket Office. (Note: Fans must have tickets with them for refunds.)
  • Progressive Field Ticket Office purchases must be returned to the Progressive Field Ticket Office for refunds (cash and credit). (Note: Fans must have tickets with them for refunds.)
  • Ticketmaster outlet purchases must be returned to the outlet they were purchased from for refunds (cash or credit). (Note: Fans must have tickets with them for refunds.) 


Indians season ticket holders soon will receive information via email regarding their Postseason ticket purchases.

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